Help and contact
Gomoku Party Support
Find help with accounts, online play, invitations, notifications, desktop downloads and private coaching.
Check the service status
Having trouble connecting or playing online? Check the Gomoku Party status page for service availability, reported incidents, and scheduled maintenance.
Start with a refresh
Check your internet connection, close and reopen Gomoku Party, then check the current game or study state before starting another action. Online matches, rankings, friends, and tournaments require access to the Gomoku Party service.
Accounts after the 3.x update
Gomoku Party 3.x uses a new cross-platform account and multiplayer system. Native 2.0 Game Center profiles, friends, ratings, achievements, match history, settings, and local players are not imported. Play as a guest, sign in with an email code, or use Apple, Google or Facebook.
Party and friend links
Open links beginning with https://gomokuparty.com/play/ on a device with the app installed. If the app does not open, continue in the browser and make sure the latest app version is installed.
Camera and notifications
Scanning a party QR code can request camera permission. Vision imports an image you select from your device; on web you can also drop or paste an image. Where coaching calls are enabled, microphone and camera access is requested only when you choose to enable those devices. Joining a call leaves both off. Notification permission is optional; manage your preferences in the app and in your device or browser settings.
Private coaching and Vision
Private coaching is a beta feature for registered players. The coach edits the saved study; invited participants can view it and use room chat. Vision availability depends on your app version, the service configuration and usage limits. Selecting an image starts recognition and a successful result is saved to the study. Check the imported position and correct any mistakes with the board tools. If an import fails, read the displayed reason and check the study before selecting another image.
Desktop and browser access
Use the desktop downloads page for the currently published macOS and Linux packages and their installation requirements. A Windows download is not available yet. You can also play in your browser. Mobile installation options and Android testing access are listed on the home page.
Delete an account
Open Settings → Account → Delete account. If you cannot access the app, follow the account and data deletion instructions.
Contact
Email [email protected]. Include your app version, device model, operating-system version, and what happened. Do not send passwords, sign-in tokens, or other secrets.